Sunday, 30 September 2012

Crew management


Several well-defined and exceedingly clear principles of action underlie the successful handling a cew:--
Crew Plan
1) First, there must be a clear plan well thought out, progressive in its stages with an aim for each stage.  In other words no man need try to work with a crew unless he knows what he wants to do, not only in outline but in detail.   He must have these details in mind and so well worked out in his thought, knowing exactly what comes next and just what is to be added to that which he has already accomplished, as to be master of the situation at all times and to be the recognized leader.  Not only this, but the crew must feel that he really knows what he is driving at in everything that he attempts.

Outlined Statement of Crew Plan
 2) Secondly, before the crew leader tries to do anything with the group, if he is to be successful, it is necessary for him to make frank outlined statement of his plan.  That is to say, he should tell the crew what the game is and how it is to be played, getting their approval, and agreement to get in on the deal.   He can explain this to all of the crew at one time or singly to each individual.   There is no question but that he  will succeed best if he should go over the matter first with each individual  personally, finding out the individual impressions, and also having discussion before the group or crew unit.  This being done the crew know the plan, the leader knows what he is working towards, and the leader and the crew are partners in the work.  In this way the right idea of Crews will be given to the crew and they will understand just what it means.  Too often crews are brought together and the aim is so hazy in the leader's mind that all the crew can possibly see in the scheme is a "good time."  No Crew Leader who fails to hold up before the crew a clear, comprehensive statement of Crews that the crew can understand, can ever hope to see his crew do anything else but look for fun and mischief in everything they do.  Such a team cannot last very long because the Crew Leader will very soon be asking himself if the thing that he is attempting is worth the trouble to which he is going.

Application of Self-Government.
3)  Thirdly, the best way to have crews accomplish things is to allow them to do the things.  Many a crew leader thinks out a plan, gives it to a team and then thinks that the team are themselves doing it, whereas he is only trying to use the team as his instrument.  The most effectual way of getting crews to do things themselves is to let them do as much as they can and will do under adequate supervision. Lead by suggestion, so that unconsciously the crew follow your advice and dictation, giving them the benefit of their decisions and impulses.  Pure self-government in which the crew are entirely the dictators of their policies and activities can not be thought of because such a course is so generally fatal to successful development.  But self-government fostered and dealt with through suggestion by the leader mind is just what is needed, and should always be encouraged.
The Crew Leader as a Real Leader.
4) Fourth, in letting the crew run their own affairs in this way, the Crew Leader must become a real leader.  A real leader never stalks in front, nor gives orders openly.  The generals of today fight their battles and win them twenty-five miles in the rear of the firing line.  So it is with the Crew Leader.   He must be the power behind the throne, rather than the throne itself.  He must be as a conscience -- to hold the crew back just a little when they go too fast and push just a little when they are going too slow.  The Crew Leader must recognize himself to be the impetus, not the goal.  The solution of each problem that comes before a crew should not only be considered by the whole group, but should be solved by the boys whenever such  action will not interfere with the best interests of the group and the movement.  The important thing for the Crew Leader to remember in these matters is that his fundamental objective is develop others.  But this rule should, of course, be tempered by governing leadership.  Thus the Crew Leader will not do anything that the one of he’s guys can do himself, and he will be continually placing responsibility on the other.  Responsibility is the great maker of men.

Differences, "Scraps" and Misunderstandings.
5) Fifth there will be of course noticeable differences among the crew. The most serious differences arise even among man.  The boys will "scrap" at times, and there will sometimes be a tension and rigidity about their discussions that will approach the breaking point.  Through it all it will be difficult for the Crew Leader to keep himself patiently aloof and allow the thing   to work out its own way.  Sometimes an appeal will be make to him to settle the dispute, and he will be tempted to do so, but often such action will imperil the object for which he is working.  It is best to allow the crew to discuss, and try our all of their logic before he begins to make suggestions and, if he can get the crew to settle the matter themselves, it is to he interest to do so.  If a deadlock threatens to exist, then by wise counsel and judicious suggestions he may be able to lead the crew our of a quandary in such a way that it will look as if the boys had gotten out of the difficulty themselves.  This will certainly add strength to their organization and they will settle their own quarrels with peace and dignity.  Sometimes the break between the team will be so bitter as to cause the formation of intensely hostile factions, and then the best thing the Crew Leader can do is not to try any patching or drawing together of the opposing forces.  There is no use trying to make crew members who are bitterly antagonistic, agreeable to each other.  Let them make new alignments if necessary and in combinations of their own choosing, even if the result should be the formation of new patrols.

Rules and Infringements of Rules.
6) Sixth, the crew should make their own rules and provide for the infringement of minor rules. insofar as such action will not be a harm or a hindrance. Responsibility should be the key-note; and the awakening of such a feeling in the crew should be the goal.

Sunday, 23 September 2012

Principles of the Trainee Programme




Advancement
This programme provides a series of surmountable obstacles and steps to overcome them through the advancement method. The trainee plans his advancement and progresses at his own pace as he overcomes each challenge. The trainee is rewarded for each achievement, which helps him gain self-confidence. The steps in the advancement system help a trainee grow in self-reliance and the ability to develop others.

Ideals
The ideals of this program are spelled out in the Office motto, and slogan.

Crews
The crew method gives trainees an experience in group working and participating citizenship. It places a certain amount of responsibility on trainees’ shoulders and teaches them how to accept it. The crew method allows trainees to act in small groups where they easily can relate to each other.

Personal Growth
By planning their activities, and progress towards their goals, they experience personal growth. Frequent conferences with his Manager help each trainee to determine growth toward programme’s aims.

Leadership Development
This programme encourages trainees to learn and practice leadership skills. Every Scout has the opportunity to participate in both shared and total leadership situations. Understanding the concepts of leadership helps trainees accept the leadership roles of others and guides him toward the manager position.

Apperance
Looking smart makes the trainees visible and creates a positive professional image in the community.





This programme encourages people to develop their own gifts and talents and to be responsible for who they become and what they do.

Method
The programme achieves its purpose and works well when people enjoy Learning by Doing in partnership with others. They do this by:
§  learning the systems
§  exploring the field
§  participating in teams
§  taking responsibility
The Programme gives people the opportunity to Learn by Doing. The Programme is a seamless progression of training, activities and awards that covers everything people do.
The Programme is based around helping people develop knowledge, skills and attitudes in the following five Personal Development areas:
§  Body
§  Mind
§  Faith and beliefs
§  Relationships
§  Surroundings
The five personal development areas translate into the different Programme Zones for the different Sections.
The programme succeeds when it is:
§  fun
§  attractive to people
§  fulfilling for Members
§  trusted by parents and carers





Saturday, 1 September 2012

Door to door is not easy!


Door to door sales is a tough business involving a lot of walking, talking and what turns most people off; Rejection. Being rejected time after time after time can make this type of selling very hard. There are many door to door sales tips and tricks used by great sales people but the real building blocks for success come from motivation, planning and persistence.
Motivation
Staying motivated from street to street, door to door and day to day is an ongoing challenge. It is said this sort of sales is just a numbers game, the more you knock the more chances you have to get a sales and while this is true it is only a part of the truth. If you knock unsuccessfully for too long it can get to you and the next call you will not be as lively or persuasive, having high motivation and energy throughout the day is essential for being persuasive and making each call count. The first thing you must do is not take any rejection personally, you are in an industry where you are selling to people who are not actively looking for your product and do not know you are coming. Just think that every unsuccessful call has enabled you to get to the next call that may be a winner! Another way to stay motivated is to keep track of sales but do not keep track of unsuccessful calls, only focus on positives not negatives and you will find success comes more easily.
Planning
While this may be a numbers game not all calls are equal. Choose your locations well for your products, some areas simply will not generate the same sales as other due to demographics. Also the time of day you call is important, calling at the wrong time can lead to a wasted call. You must strike a balance between numbers and quality of calls for a good sales conversion rate.
Persistence
Persistence can be a double edged sword; I was once told that the difference between a good sales person and a great sales person is persistence. However later I learned that the difference between a great sale person and an annoying harasser is but small degrees apart. If you are pressing too hard you simple put people off, the art of listening is more important in this situation or even just giving up. If you apply your persistence where it can get results you will go far but you must prioritise calls and customers quickly or be stuck in dead end. Having more time for more calls can often bring better results than simply trying not to take no for an answer. Remember that door to door sales is about quality and quantity, sticking with a low quality call means you have no quality and you are missing out on more quantity!